Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Job Summary:
The Assistant Branch Manager will assist the Branch Manager in overseeing the retail location's staff and activities to achieve a profitable store location.
Key Responsibilities:
- Store Operations: Act as the Manager on Duty and oversee opening/closing procedures, and manage cash handling and register operations.
- Sales and Customer Service: Train associates on sales techniques, product knowledge, and customer engagement. Resolve difficult customer complaints effectively.
- Inventory and Merchandising: Oversee stock receiving, manage inventory levels, process orders, and maintain appealing promotional displays.
- Staff Leadership: Assist in creating weekly schedules, train new hires, conduct performance coaching, and delegate daily tasks.
- Safety and Compliance: Enforce safety protocols, monitor hazardous material handling, and ensure the store complies with company policies.
Qualifications and Skills:
- Experience: 2-3 years of retail management or supervisory experience, ideally in home improvement, hardware, or big-box retail.
- Physical Requirements: Must be able to stand and walk for 6-8 hours and frequently lift or move heavy items (up to 40 lbs).
- Soft Skills; Exceptional problem-solving, communication, and team-building skills.
- Technical: Proficiency with Point-of-Sale (POS) systems, inventory management software, and MS Office.
